Water / Wastewater Department

Welcome to the web pages of the City of Hemet Water/Wastewater Department! These pages will provide you with information on the following topics: 

CROSS-CONNECTION & BACKFLOW CONTROL PROGRAM - On September 28, 2021, the Hemet City Council adopted Ordinance No. 1983 for a Cross-Connection & Backflow Ordinance, adopting updated industry standards to protect the City's potable water.

WATER CONSERVATION - On March 22, 2022, the Hemet City Council evaluated a water conservation ordinance, adopting urban water use efficiency targets, consistent with State water conservation legislation passed in 2018. The ordinance was adopted by the Council on April 12, 2022. 

WATER & SEWER RATE ADJUSTMENTS - Learn more about the water and sewer rate adjustments that became effective on October 1, 2015.

WATER QUALITY - Drinking water provided by the City of Hemet is safe and meets all federal and state health standards (primary standards for treating and monitoring water). Read our 2022 Drinking Water Quality Report (PDF).

WATER SUPPLY - The City of Hemet Water Department relies on local groundwater as the only water supply source for customers in our 5.25 square mile service area.

WATER SYSTEM & SERVICE AREA - The City of Hemet water system consists of nine wells, four storage reservoirs, and 132 miles of water mains.

WATER & SEWER SERVICES - Establish an account, pay your bill, get information on water and sewer rates on the Utility Billing page / Call (951) 765-2350 / visit City Hall at 445 E. Florida Avenue.

WASTEWATER - Learn about the City of Hemet wastewater collection system and how our wastewater is treated. 

SEWER SYSTEM MANAGEMENT PLAN (SSMP) - The SSMP describes the activities used to effectively manage the City of Hemet wastewater collection system.

REBATES & PROGRAMS - The City of Hemet has partnered with Metropolitan Water District of Southern California (MWD) and Eastern Municipal Water District (EMWD) to promote a number of regional indoor and outdoor rebate opportunities. 

To comply with the State Water Board's adopted emergency water conservation regulation, the City of Hemet’s Level 2 water conservation actions have been implemented effective June 10, 2022. 
To learn more CLICK HERE.

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  1. Travis Holyoak

    Water/Waste Water Superintendent

  2. Water / Wastewater

    Physical Address
    3777 Industrial Avenue
    Corporation Yard
    Hemet, CA 92545

    Fax: (951) 765-2493
    Emergency Phone: (951) 765-2400


    Monday through Thursday

    6:00 a.m. to 4:30 p.m.

    Closed every Friday