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How to Pay My Bill
For any questions regarding your bill or Utility Service, please call the City of Hemet Utility Billing Department at (951) 765-2350
***** ATTENTION ATTENTION****
We have a new online payment portal that’s available today. This portal is easier to navigate and will provide more functions than our previous portal. Please create a new login to benefit from all our new functions.
*YOU CANNOT PAY ONLINE IF YOU ARE SCHEDULED FOR A SHUT OFF NOTICE*
Two new online payment options:
- One-time payment: Pay your bills without having to create an online account. Simply pay using your 8-digit customer, 5-digit Zip Code and your payment option (Visa, MasterCard, Discover or Checking information).
- Customer Portal: You will need your 8-digit customer number and your 5-digit Zip Code to get started and benefit from the following functions:
- Save one or more payment options (Visa, MasterCard, Discover or Checking information)
- Select auto-payment on your due date
- Schedule a payment
- Select E-Bills
- View your last 12 Statements
IN PERSON:
City of Hemet
455 East Florida Avenue
Hemet, CA 92543
DROP BOX:
There is a Utility Payment Drop Box located on the south side of the City Hall Parking Lot.
City of Hemet
445 East Florida Avenue
Hemet, CA 92543
PHONE:
Please note that we can accept Visa, MasterCard or Discover for over the phone payments.
We can accept payments over the phone using our Automated Phone Payment Option (844) 493-0159
You can also directly call our Utility Billing Department during our normal business hours (951) 765-2350
FAX:
We can accept payment via FAX by completing our Credit Card Authorization Form with your Visa, MasterCard, or Discover information (951) 765-2336
AUTOMATIC ACH:
With this option, your bank account will be automatically debited on the due date for the amount of your current balance. If you would like to take part in this service, please complete our Authorization Agreement for Automatic ACH Payments and mail it to our address below along with a voided check made out to the City of Hemet.
City of Hemet
Attention: Utility Billing Department
445 East Florida Avenue
Hemet, CA 92543